Frequently Asked Questions

Shipping

Once an order is placed it cannot be canceled or modified.  It takes 24 to 48 business hours to process and ship.  This time frame is separate from transit time.

Priority Shipping is 2 to 5 business days.

Standard shipping is 3 to 6 business days.

Example: Jane Doe places an order on Friday the 15th for Priority shipping.  Her order will ship by Wednesday and is estimated to be received within 2 to 5 business days.

Example: Jane Doe places an order on Friday the 15th for Standard shipping.  Her order will ship by Wednesday and is estimated to be received within 3 to 6 business days.

Please do email us immediately at support@issablackthang.net.  We will try our best to get the order updated.

Please make sure you did not purchase the item during Pre-Order.  If an item is on Pre-Order this information will be displayed on the Product's detail page in big bold red letters with the anticipated ship date. There will also be a red banner over the item stating Pre-Order. 

 

If you did not purchase during our Pre-Order period please do email us at support@issablackthang.net so we can look into the matter.

Returns

All sales are final.  No refunds or exchanges are allowed.

About The Game

Please click the link below to view IBT Playing Instructions.

https://acrobat.adobe.com/link/track?uri=urn:aaid:scds:US:f9dd5d69-7a32-3f36-8972-875087bcd4fb

 

Instructions & a sandtimer are included in the Original IBT Game only (black box).  Our expansions are simply add-ons (additional cards) for playing, therefore, they do not have instructions or a sandtimer.  You must purchase the Original IBT Charades Game in order to play the expansions.